FREQUENTLY ASKED QUESTIONS ABOUT REGISTRATION

Can’t find what you’re looking for? Email us at info@swimfins.ca!

Why should I choose to register with Swim Fins instead of other swim programs?

At Swim Fins we teach people to “Learn to Swim in 1/4 of the time”.* What other programs do in 3-4 years we do in 1 year therefore saving you the most precious commodity ‘TIME’. This is thanks to our:

  • Unique Learn-to-Swim techniques that Claudine (the owner) developed over the last 30 years based on her Human Kinetics and Education Degree.
  • Professional Coaches who offer the highest quality instruction and safety supervision.
  • Maximum Participation ensuring there is no waiting for your turn as it is always your turn.
  • Private Learning Environment free of distractions and overstimulation.
  • Private and Small Group Lessons with group lessons being made up of a maximum of 4-5 swimmers.
  • Customized Lesson Plans adapted for each swimmer’s learning style strengths and weaknesses, focusing primarily on Front and Back Crawl, BackStroke and SideStroke.
  • Games with Aims teaching fun skills that could one day save your child’s life.
  • Constant Communication with parents ensuring both child and parent are always happy and “in the know”.
  • Longer Lesson Duration (40 minute classes) allowing swimmer’s enough time in the water to develop the muscular endurance, cardiovascular endurance, comfort and feel of the water necessary to become an efficient swimmer.

How does the registration process work?

Fall, Winter, Spring, and Summer Prep Sessions: Our registration process allows you to view the lesson times & openings we have available. Follow these easy steps to get registered:

  • Go to our registration page and select a class time you want that has openings.
  • Fill out your family & student information.
  • Pay for your session using your credit card (Visa or Mastercard).
  • You will immediately receive a confirmation email with important information for your first lesson. Check your spam or junk folders!
  • Once we have processed your registration, we will charge your credit card within 1-3 business days.

Summer Camps: During Summer Camps, students swim at the same time daily, Monday - Friday for two weeks. You can register for as many of the Summer Camps as you like (check the session dates on our ‘Register Now’ page). Follow these easy steps to get registered:

  • Go to our Registration page and select a class time you want that has openings.
  • Fill out your family & student information.
  • Pay for your session using your credit card (Visa or Mastercard).
  • You will immediately receive a confirmation email with important information for your first lesson. Check your spam or junk folders!
  • Once we have processed your registration, we will charge your credit card within 1-3 business days.

How much do lessons cost?

The finanical investment for lessons vary depending on the lesson duration (25 mins or 40 mins) and depending on the day of the week you select. Some of the days of the week have an additional class based on how the schedule falls. Click here to visit our Prices page to get an overview of the cost on the day you're interested in. To find out exact prices of a class, please visit our Registration page. Please note the financial investment up front with Swim Fins may be more than other programs however we do what other programs do in 3-4 years in 1 year so in the end you will have spent the same amount with them in 4 years that you would have spent with us in 1 year and have wasted a lot of time. Summary is, we will save you time (the most precious commodity) and of course money!

* We require an upfront payment for your lessons. If you are registering after the session has begun, we will prorate you before charging your credit card.

How can I reduce the financial investment of my lessons?

  1. You are able to see the full session fee for each class on our registration page. Therefore, you will be able to choose your preferred class according to your budget.

  2. Referral Program: GIVE $50, GET $50
    Help us Spread the Word about the Swim Fins Swim School experience and both of you will benefit! For each new swimmer you refer, they'll get $50 off their first session and you'll earn a $50 credit towards your next session. It's a win-win for everyone. Learn more.

  3. If you cannot see a class time that works for you, please email us at info@swimfins.ca and we will try our best to accommodate.

What times do you run Swimming Lessons?

Most of our schools run Monday through Sunday from 8am to 8pm. Please see our Registration page for the schedule including class times and rates. If you cannot see a lesson time that suits you, feel free to email us your availability at info@swimfins.ca and we will try our best to accommodate.

Can I register after the session has already started?

Yes! Once you have registered in a class, we will prorate you and only charge your credit card for the lessons you will be attending.

How often should swimmers swim weekly?

Fall, Winter, Spring, and Summer Prep Session: We highly recommend that swimmers swim 1-2 times a week as it takes time in the water to develop cardiovascular and muscular endurance to swim. However, that being said we do understand budget and time constraints. If you can only do one class a week that is no problem you will still be blown away by the progress.

Summer Camps: Only during Summer Camps, students swim at the same time daily, Monday - Friday for two weeks. You can register for as many of the four Summer Camps as you like. Please note, there is no flexibility with what days you swim during Summer Camps.

What if I can’t do the full session due to other commitments?

If you want to register however cannot commit to the full session, please register for the classes you want and write in the 'comments' box the dates you will be away and we will look at your proration request on a case by case basis. You will be prorated before your credit card is charged. Please note, there is no proration for Summer Camp Sessions.

Can my children swim in the same class even though they are in different levels?

Yes they can as our coach’s customize lesson plans for each child with specific learning goals. Therefore the stronger swimmer will not be held back. Imagine our class structure; everyone is swimming on their front at the same time however everyone is doing different progressions of Front Crawl. For example: your eldest might be doing Front Crawl and your youngest is working on Front swim. Eldest is focusing on breathing on the side and youngest is working on getting their face in the water and proper body position.

What lesson duration is right for us?

We offer 25min or 40min lessons. We highly recommend longer lesson duration whenever possible as it takes time in the water to develop the “feel” of the water as well as to develop the muscular endurance and cardiovascular endurance necessary to swim efficiently.

What if I don’t know my child’s swim level?

Don’t worry, the coach will assess you or your child and will come up with a customized lesson plan from there and an appropriate starting level.

What if my kid doesn’t like the class?

Don’t panic, 99% of our students love our programs and our coaches as the class involves lots of games with aims and the coaches are super fun. Even though the curriculum is intense it is customized so each student is trying to achieve his or her own goals that in turn raises self esteem and develops a love of water and of swimming classes.

How do I register if I have more than one child?

You have the choice to register your children in the same or different classes. Once you have selected a class that you would like to register student 1 in, you will fill out your family information and then you will have the choice to register student 2. When you are selecting the class for students 2,3, or 4 you need to either select the same class, or a different lesson time as student 1. Please note, if you don't select a class for student 2, 3 or 4 and you leave the box empty, your child will not be registered in a class.

How do my friend and I register if we want our kids to be in the same class?

Both parents need to register separately. You cannot register your friend’s child, they must do it themselves. On our registration page you can see the number of openings in each class time. Remember, try and get your friends to register at the same time as spaces are limited and our classes fill up quickly. If you cannot see any classes with enough openings, please contact us and we will try our best to accommodate.

What are the session dates coming up for 2024?

Click here to read information about the session that is currently open for registration.

Click here to read information about our upcoming sessions.

How can I request to swim with a friend or a sibling?

If you are wanting both of your own children to swim together, all you need to do is choose the class time you want, fill out your family and student 1 information, then when adding in a student 2, 3 or 4 your just need to select the same class time as student 1. If you want your kids swimming with friends, please note both parents need to register separately. You cannot register your friend’s child they must do it themselves. On the registration page you can see the number of openings in each class. Remember try and get your friends to register at the same time as spaces are limited and our classes fill up quickly.

Can I come view a lesson before I register?

As we keep a private learning environment, we encourage you view the videos on our website to see our awesome coaches and unique Learn-to-Swim Program in action! We also have an Open House each session, so please feel free to email us (info@swimfins.ca) that you would like to come watch the next Open House coming up.

Does Swim Fins run Swimming Lessons on statutory holidays?

Yes, lessons do run on all statutory holidays except:

  • Christmas Day
  • New Years day
  • That Sat/Sun of BC Day weekend (lessons still run on Monday)
  • The Sat/Sun of Labour Day weekend (lessons still run on Monday)

What do I need to buy for the lessons?

Unlike activities like hockey, swimming is very inexpensive, all your child will need is a pair of quality eyewear. Please do not purchase any eyewear until your coach has assessed your child's needs at the first lesson. Please note that we sell eyewear and more as a convenience to parents. Your children will be armed with the best equipment in order to make the most out of the learning experience and not be inconvenienced by equipment that doesn't fit or work well. If you want to purchase merchandise please submit an equipment form. Goggles are $25, Flippers are $40, and Learning Belts are $60.

*Results may vary


Have a question that we haven't answered yet? Please feel free to contact us via email (info@swimfins.ca) and we will get back to you with an answer within 3-5 business days!

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